We fly out at 10pm on our last day, wondering if the hotel will allow us to use the. Cafe Sierra at Hilton Universal CityResponded on January 10, 2023Thank you for rating your visit. Adults $139+; Kids $45 (Ages 5-12). The ostess that checked us in and sat us had an attitude and had no idea what was going on. Sip and savor our handcrafted cocktails mixed shakened and poured to perfection by our resident mixologists. At the time of our stay, the buffet was $34 per adult and offered a variety of baked goods, bagels, toast, cereals, eggs, and other hot dishes. We appreciate your kind words and look forward to serving you in the future! Your feedback is valuable for our improvement. Your email address will not be published. Had to ask several times for simple things like water. Enjoy indoor and outdoor seating, fire pits, and watching your favorite sports team on the two large, 12-foot sport screens. Los Angeles ultimate Seafood + Prime Rib Buffet located inside the Hilton Los Angeles/Universal City hotel. We are glad that you enjoyed your visit and thank you for your kind words. There's also a well-equipped fitness center, with several Precor cardio machines, free weights, and weight-training machine. We are glad you enjoyed dining with us. She helps readers plan San Diego vacations through her hotel expertise (that stems from living in a Four Seasons hotel) and local connections. Marble bathrooms are more modern, and have Peter Thomas Roth products. We are very sorry to hear about your negative experience. However, when I made the reservations online I noted that it was my birthday. Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace, and a coffee shop/cafe. Our first visit to this hotel turned out to be better than we expected. Our server was very busy and brought our glasses of wine halfway through our meal. We stayed one night basically because of its proximity to Universal Studios and included breakfast in the rate. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Enjoy casual dining at Caf Sierra restaurant offering California, Continental and Chinese cuisine. depending on how many people stay in the room. Other perks include a free shuttle to Universal Studios that stops at the hotel, and a gift shop and jewelry store in the lobby. The bar/dining area was bare bones but this is more of a family property so its fine. Enjoy attentive service from Tropics poolside or in your private cabana. What are some of the property amenities at Hilton Los Angeles / Universal City? Cafe Sierra at Hilton Universal CityResponded on March 7, 2023Thank you for highlighting our amazing team in your review. We are sorry to hear that your recent experience at our restaurant was not up to our usual standards. Cafe Sierra at Hilton Universal City is rated 4 stars by 947 OpenTable diners. Breakfast Cabanas can be cancelled by 10:00am PT on the day before your booked date. Food was okay. These rooms are slightly bigger at 350 square feet and have the option of a king bed or two queen beds. Cafe Sierra at Hilton Universal CityResponded on February 8, 2023Thank you for taking the time to leave us a review. As part of our sustainable initiatives, Davids Club Bar & Grill is now anOcean Friendly Restaurant! There are no resort fees or parking fees. Make sure you stop by the bar and get a cocktail and allow them to create something magical for you! Food was delicious. Our room was perfect! Wasnt crowded. Click here for rates & reservations at the Homewood Suites by Hilton Orlando. This centrally located lobby bar is the ideal gathering spot for gathering with colleagues or reconnecting with friends, while overlooking our tropical oasis resort area. We are glad you had a 5-star experience. Wish there was a bar at the, hotel definitely going back felt like I was at home. All guest rooms and suites feature attractive decor and have high-speed internet access. We are glad you enjoyed dining with us. The lobster Thermidor is the same but I remember they used to give whole steamed lobster. Readers have access to exclusive discounts on theme park tickets (like Disneyland and San Diego Zoo) and perks at luxury hotels worldwide through her. How long it takes to arrive at any of these places depends on the famous LA traffic that youll likely encounter wherever you stay. Front desk was very accommodating and polite when I needed room service, extra towels or pillows. Then, when my husband and I got back to our table after getting our food, she apparently had given our table to another party. SHOP our carefully curated selection of gifts and treasures. The, The upper-middle-range Sportsmen's Lodge and Hotel drips with style and design features that combine old and new Hollywood, with 190 sleek rooms loaded with colorful details. The hostess messed up our table. Savor an array of tantalizing flavors at any of our restaurants, bars, and cafs. A bit costly for my tastes, but I'm obviously in the minority as there was a lot of people. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. SIP on the finest freshly ground Espressos and Coffees and gourmet, whole-leaf teas. We look forward to serving you in the future. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. We are glad that our front desk team went above and beyond to rectify the issues you had. Wish they were Alaskan King Crablegs tho. We love food. The king crab, paella, sharks fun soup, seafood soup, large raw oysters, and a bunch of other food are gone. Does Hilton Los Angeles / Universal City offer any business services? Therefore, should an individual not comply with Cafe Sierra at Hilton Universal CityResponded on January 3, 2023We are sorry to hear you did not enjoy your visit. Thank you for taking the time to leave us a review. 4-star family-friendly hotel near Universal Studios Florida. For a more exclusive experience, book a private shaded cabana. I forgot her name but did tell her manager Kevin Finister what a great job she did! It seems like new management there than in the past. Thank you for taking the time for reviews your stay. Take a dip in the sparkling heated outdoor pool. Give your palate a taste of luxury at any of our fine dining venues. Our price and item availability changed due to price market conditions. There are vibrant accents and marble floors and walls, plus plush leather furniture that entices guest to sit and relax. Make sure you connect with us via Instagram @cafesierrahilton or through our website cafesierrahilton dot c o m for the most up to date information. Guests also can take a free Universal shuttle that stops at the hotel. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Great choices of seafood from whole lobsters, king crab legs, snow crab clusters, Dungeness crab, shrimp, oysters on the half-shell, as well many hot dishes such as prime rib, lamb chops, roasted pork, roasted duck. Bookings can be cancelled online up until the following times: 555 Universal Hollywood Dr, Universal City, CA 91608. * Limited availability over select dates. Our price has increased due to market conditions. We are happy to see that you had a 5-Star experience! Our price and item availability changed due to price market conditions. Enjoy delicious culinary options in the privacy of your room. Food was bad! After a long day out we ordered in-room dining and were pleasantly surprised by the quality and taste of our quinoa kale salads with salmon. rooms 1973 and 1972 were nice because we could see the park. Which popular attractions are close to Hilton Los Angeles / Universal City? Poolside bar and food service includes a light menu of casual classics. The Lobby Bar is just beyond the resort's entrance doors, welcoming guests with coffee and pastries in the mornings, and wine, beer, specialty cocktails, and decadent desserts in the evening. Guest rooms were given a refresh 2016, with new carpet and wallpaper, but decor still has a dated look overall. Please be assured that this is unlikely of our restaurant. Hotel rates at the Homewood Suites typically range from around $125.00 per night to more than $200.00 per night based on the room type and time of year. Seafood was very watery (yes, from ice). If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. Caf Sierra, just off the lobby, was also renovated and is a highlight of the hotel, housed in a spectacular, polished steel and glass atrium. The lamb was overcooked (usually served medium rare) and there was too few vegetables. I shall return! We hope to see you again soon! Please accept our apologies for the inconveniences you experienced. Caesar Salad $17. We are sorry to read about your negative experience. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. Located close to Orlando International Premium Outlets and Universal CityWalk, DoubleTree by Hilton at the Entrance to Universal Orlando provides a poolside bar, a terrace, and shopping on site. I enjoyed the food. Caf Sierra serves breakfast, lunch, and dinner, with American, Chinese, and Continental options. Keep up-to-date with work at any time in the 24-hour business center. The Hilton is situated on a hill overlooking the Universal Studios and Universal CityWalk complexes, where a world of dining, shopping, and entertainment options await. We are constantly evaluating our menu and making improvements to ensure a fresh and varied selection of dishes. We appreciate your feedback as we continue to review our pricing accordingly. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Amazing service! MonSat 7:00 am10:30 am We are saddened to see that we did not meet your expectations. Food was delish and the ambiance is so cozy. Cafe Sierra at Hilton Universal CityResponded on February 27, 2023Thank you for highlighting our team. Learn More We'll make you feel spa-tacular From our full-service spa and salon to our spacious, state-of-the-art fitness center, we've got what you need for a truly unforgettable experience. Please check our partner sites when booking to verify that details are still correct. This is was my first there and I did not know what to expect. Cafe Sierra at Hilton Universal CityResponded on April 10, 2023Arty, Enjoy a daily breakfast buffet and a full lunch and dinner menu featuring fresh seafood, pastas, wood-fire grilled pizzas, and Bimini classics like marinated conch salad. We specifically booked this hotel because we were two adults and five children (two rooms) and wanted to use the included breakfast before visiting the park. We had a sour taste in our mouths at that point. We are saddened to see the 3-star rating. We do apologize for the inconsistency you experienced regarding the the lobster. Claim your listing for free to respond to reviews, update your profile and much more. Executive-level rooms add free continental breakfast. While there is a complimentary shuttle, you can walk to the theme park entrance in a matter of minutes. Amazing customer service, everyone went above and beyond to make us feel welcomed, i would definitely want to return to this place, everything is super comfortable, from the room to the pool, but the highlight was the employees, they always smile and listen, very happy with the experience, i highly recommend this hotel. Your feedback is valuable for our improvement. So how in the world would you allow someone to cancel my reservation without the correct information or matching credit card #?!?! This is unlikely of our restaurant and staff. The bar specializes in vodkas and on the back side has a very small grab-and-go section with Starbucks coffees, pastries and snacks. 333 Universal Hollywood Dr, Universal City, CA 91608, Best Hotels Near Universal Studios Hollywood. For $95 + I expected more than that! Cafe Sierra at Hilton Universal CityResponded 5 days agoMary, The parking used to be complimentary but now its only discounted. 555 Universal Hollywood Dr, Universal City, CA 91608, $12 self-parking $16 Valet parking (for non-hotel guests). Now serving Breakfast, Lunch and Dinner! Davids features seasonal craft burgers paired with the finest bourbon for every palate. Adrienne, Armands, we are very sorry that we did not meet your expectations in every aspect. Service is outstanding. When youre hungry after a swim, Poolside Lounge offers up a Cajun menu and, of course, plenty of festive drinks to pair with it. Taxes and fees that are shown are estimates only. We are glad you enjoyed dining with us. Feast on Asian specialties at The Sushi Bar. He was so welcoming and helpful. My daughter particularly liked chilling out on the sofa seating area against the wall. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. . The sushi is not for the price of the buffet, options and quality. Will try another location next year for Easter Brunch. Just enjoy, within my visit there was no bad experiences, very happy. CST# 2011220-40. Our current menus can be found on OpenTable and website. Eve, Thank you for highlighting our amazing team in your review. Sheraton Universal Hotel vs Hilton Universal/Los Angeles, How to Make Sheraton Universal City Reservations, exclusive discounts on theme park tickets, Getting from Disneyland to Universal Studios: Distance & Transport FAQs, How to Buy Universal Studios Hollywood Discount Tickets in 2023, 40 Universal Studios Hollywood Tips and Tricks for an Awesome Visit, 10 Best Universal Studios Hollywood Rides That You Cant Miss, How to Buy Discount Aquarium of the Pacific Tickets, 15 Reasons to Visit Disneyland Resort During the Holiday Season, A Halloween Guide to Southern California Theme Parks, 20 Best Southern California Beach Hotels and Resorts, Over 30 FUN Things to Do in Los Angeles with Kids, 12 Best Hotels in Palm Springs, California for Families, Couples & Golf, How to Buy Six Flags Magic Mountain Discount Tickets Now, 10 Best Hotels Near Six Flags Magic Mountain, How to Buy Discount Universal Studios Hollywood Tickets, Best Rides at Universal Studios Hollywood, Shuttle service to Universal Studios Hollywood and City Walk, Location within walking distance of Universal Studios, Club lounge with complimentary continental breakfast and evening hors doeuvres, Rooms can overlook the freeway (ours did not have noticeable noise), The Californias restaurant feels a little tired, This hotel has a more intimate feel than the Hilton next door, Its often referred to as Hotel of the Stars due to celebrity sightings.

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