This hotel is a work in progress. They're also applicable regardless of the comment's tone. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Congratulations to the manager of this Marriott property. This Raleigh hotel has 17 floors. Please note a separate tray charge will apply. We sometimes show external review scores from other well-known travel websites. Check in was fast and helpful. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. She is a fantastic ambassador for the Sheraton brand. You'll either choose king room or two queens. We've created spaces to connect in unique and innovative ways. Every attention to detail was missed in the renovation in the bathroom, they put up a new style with the clips built in, but they didn't remove the old hooks. Work out in our brand-new Sheraton Fitness center before heading up to your city-view hotel room. ft. of recently revitalized meeting and banquet space, full service restaurant, bar and room service . Lock in the best rate at our hotel, where we regularly offer seasonal promotions, weekend travel specials, and packages to enhance your Raleigh hotel experience. WiFi is available in the rooms and charges apply. 421 S Salisbury St, Raleigh Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The shower had a nice head, but it was old traditional in its layout. Booking.com does not accept responsibility or liability for any reviews or responses. They said the paper had not been delivered ion time. Raleigh Convention Center - 0.2 km / 0.1 mi Raleigh City Museum - 0.3 km / 0.2 mi Red Hat Amphitheater - 0.4 km / 0.3 mi Duke Energy Center for the Performing Arts - 0.5 km / 0.3 mi Raleigh City Hall - 0.5 km / 0.3 mi Moore Square - 0.5 km / 0.3 mi Historic City Market - 0.6 km / 0.3 mi Shaw University - 0.6 km / 0.3 mi The Acorn - 0.6 km / 0.3 mi North Carolina State Capitol - 0.6 km / 0.4 mi North Carolina Theatre - 0.6 km / 0.4 mi CAM Raleigh - 0.6 km / 0.4 mi Supreme Court of North Carolina - 0.6 km / 0.4 mi Rogers-Bagley-Daniels-Pegues House - 0.6 km / 0.4 mi Marbles Kids Museums - 0.7 km / 0.4 mi, The preferred airport for Sheraton Raleigh Hotel is Raleigh-Durham International Airport (RDU) - 22.3 km / 13.9 mi. 855-516-1090. No error found. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). All content should be genuine and unique to the guest. There are big gaps between the floor boards, and the desk/dresser/entertainment center thing was sticky-literally the whole surface was sticky. Want a great night's sleep? The location of the hotel is nice. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). The room was very clean and a decent size. Thanks! I felt the need to say a public thank you to Tenia at the check-in. The water pressure was great, the bathtub drained well, the bed was comfortable. We stayed in a freshly renovated room and it reeked of paint. If you like, you can sort and/or filter them (by time of year, review score, etc.). Empower yourself at Sheraton Raleigh Hotel. overall it was nice and it was easy to get to the convention center. The hotel was in a great location. Enjoy the Sheraton Bar in the comfort of your bedroom. Very spacious. They sent maintenance and they fixed the doors and said they would return and fix the sinkthey never did. Upcharge for wi-fi, escalators didn't work. The first morning when I awaoke, the room was 61 degrees. Guest Rooms 353 Venue type Hotel Ratings AAA 3 Northstar 3 Venue Highlights Safety Document Provided by Northstar Travel Group Sheraton Raleigh COVID-19 Precautions Amenities Room features and guest services Calls (local) Calls (toll-free) Concierge services Laundry service Pretty standard quality for Sheraton., I liked everything about this Sheraton. That there was a bar and restaurant in the property. I know it doesn't sound like a huge deal but waiting another 4 hours would have been grueling and made dinner not nearly as enjoyable. Start your morning with a full American breakfast and cup of espresso at Caf Siena. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Contributions should be appropriate for a global audience. The rooms were adjoining with a living room style in the second room. Our Sheraton Signature Sleep Experience pairs well with room service and flat-screen TVs with HBO. Take a muffin, pastry or banana to go. The location to the convention center was close and a very easy short walk. We have more than 70 million property reviews, all from real, verified guests. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. I am sharing your feedback with my Leadership team in a better attempt to make everything right. Cancellation/prepayment policies vary by room type and provider. This is a beautiful hotel. Own or manage this property? Sheraton Raleigh Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. It is as full of life and personalities as it is people who care for the collection, people who interpret the collection, and people who visit the collection. We appreciate the nice staff comments and are working very hard to improve our room product. Thank God she did because I proceeded to get a 2 hour nap before our work dinner this evening. Learn how the Cvent Supplier Network works. Work out in our brand-new Sheraton Fitness center before heading up to your city-view hotel room. The rooms where we held our meetings were quite cold. Chevy Chase, MD 20815 Property Features There was also a used soap bar in the shower. bar soap and more coffee . Booking.com does not accept responsibility or liability for any reviews or responses. This hotel is 6.3 mi (10.1 km) from Crabtree Valley Mall and 0.3 mi (0.4 km) from Red Hat Amphitheater. My parents room had no phone, and only one coffee cup. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Children 12 and above are considered adults at this property. Cash is not accepted Sheraton Raleigh Hotel has implemented the following measures: Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Thermometers for guests provided by property, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities. The hotel also boasts over 18,000 sq feet of flexible meeting space comprised of 14 different meeting rooms. Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests. Weve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme making it easier for you to experience the world more sustainably. Located in the heart of downtown Raleigh, within walking distance to over 40 restaurants, nightlife, the State Capitol, museums, Martin Marietta Center for the Performing Arts and shopping. The address for Sheraton Raleigh Hotel is 421 S Salisbury St, Raleigh, North Carolina 27601. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. (919) 834-9900, 421 S Salisbury St, Raleigh, NC 27601 Brooke C, Thank you for taking the time to write this great review about Tania, one of our excellent associates at the Sheraton Raleigh; I am very pleased to have her on our team! Just steps from the fun and energy of downtown Raleighs bars, clubs, galleries and restaurants, this 5,000-seat venue blends the state-of-the-art with the simply convenient. Lamont and Jose in the concierge lounge were both lovely. Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park is located off Interstate 40, just 15 minutes' drive from Raleigh city center. Photos & Overview. This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Please call our 24/7 Customer Call Center at. If youre after a cheap room at Sheraton Raleigh Hotel, then you should consider staying during the low season. Wilmington, DE 19801 First, the good. Kevin Roberson. Club lounge access, Guest room, 1 King, High floor, Club lounge access, Guest room, 2 Queen, High floor, Club lounge access, Executive Suite, 1 King, Sofa bed. A 24-hour reception and concierge services are available to the guests of the Raleigh Sheraton Hotel. If we find any, we delete them and, if necessary, take action against whoever is responsible. Two of Frankland Lee's restaurants Sushi by Scratch in Montecito, California, and Pasta Bar in Los Angeles boast single Michelin stars. Which is it? 353 luxurious rooms, 19,663 sq. Lock in a great price for your stay. Sheraton Hotels is owned by Marriot International. Conshohocken, PA 19428 Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The property is gorgeous and located so close to the concert venue, it was perfect! Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. (We like it cold). Extras include a seating area and tea- and coffee-making facilities. Sheraton Raleigh Hotel 307 reviews #43 of 98 hotels in Raleigh Review Save Share 421 S Salisbury St, Raleigh, NC 27601-1730 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Rate your experience! Hi - we are located only 1 mile from the Univ. Additional features at this hotel include gift shops/newsstands, wedding services, and a ballroom. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The interior of the room was nicely remodeled. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. As soon as I opened the door, she left but we were sound asleep when she knocked. Right before we left someone slipped a do not disturb sign underneath our door. The history of Sheraton Hotels started when classmates Robert Moore and Ernest Henderson bought Continental Hotel located in Cambridge Massachusetts in 1933. Work out in our brand-new Sheraton Fitness center before heading up to your city-view hotel room. Cash is not accepted That's how we know our reviews come from real guests who have stayed at the property. Booking.com. Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. Something went wrong please try again later. The room was very clean and a decent size. As one walks out of the hotel onto Fayetteville Street they will find a bustling downtown with over 60 restaurants, bars, shopping options all within a 4 block radius of the Sheraton Raleigh. The North Carolina Museum of History is alive with the pastyour past. Certain services and amenities may be reduced or unavailable as a result. We rigged it closed with the TV remote. He looked inside the door and didnt see it. Cots and extra beds are not available at this property. Many travelers enjoy visiting Historic Yates Mill County Park (4.7 miles), Mordecai Historic Park (1.3 miles), and Historic Oakwood (1.1 miles). The bed was comfortable. 420 Fayetteville St, Raleigh, NC 27601. The most helpful contributions are detailed and help others make better decisions. 353 luxurious rooms, 18,000 sq. Can I keep my car parked on the property for my all day conference even though Ive checked out? Sheraton Raleigh Hotel takes special requests add in the next step! She took our luggage and pointed out the bar and lobby area where we could hang. There is also no room service despite the website saying there is. Every attention to detail was missed in the renovation in the bathroom, they put up a new style Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Spa tub, Porter/bellhop, Bar/lounge, Business center, Computer station, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Wedding services, Conference space, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service, Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Rollaway/extra beds available, Air conditioning, LCD TV, Iron/ironing board, Video-game console, Cable TV service, Free local calls, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Down comforter, Premium TV channels, The Architect Bar & Social House - 108 1/2 E Hargett St, Raleigh, City Club Raleigh - 150 Fayetteville St Suite 2800, Raleigh, Jimmy V's Osteria & Bar - 420 Fayetteville St, Isaac Hunter's Tavern - 414 Fayetteville St, artisan kitchens - One Bank of America Plaza, 421 Fayetteville St. Maximize your time in downtown Raleigh. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. A parking deck was available across the street. didn't go off . The food was really good, the service was excellent. Suite 900 No menu for the restaurant on site. Our Sheraton Signature Sleep Experience pairs well with room service and flat-screen TVs with HBO. Spend time in the Sheraton lobby. The cheapest price a room at Sheraton Raleigh Hotel was booked for on KAYAK in the last 2 weeks was $226, while the most expensive was $514. Other I called down to the front desk to see if housekeeping could sweep and mop the room and was told housekeeping was gone for the day. The location to the convention center was close and a very easy short walk. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Error: It made me wonder whether my sheets and towels were clean. View all Room Rates. Parking was very convenient and covered. North Carolina State University is 4 miles from Sheraton Raleigh Hotel, while Raleigh-Durham International Airport is 25 minutes drive away. Couples in particular like the location they rated it 8.8 for a two-person trip. Price per night. Four nearby parking garages Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Directly across Salisbury Street convention attendees can find the Raleigh Convention Center, or an underground access is also available. Are there any historical sites close to Sheraton Raleigh Hotel? The on-site restaurant, Jimmy V's Osteria + Bar, serves modern Italian dishes for breakfast, lunch and dinner and features Raleigh city center's largest outdoor covered patio. Through our exhibits, programs, and field experiences, we provide visitors with opportunities to get up close and personal with science and nature. Great linen package Location Staff Bedroom cleanliness Parking, Outdated dirty bathroom Tiny tub Running toilet Slowwwwww elevators $400.00 credit card hold Water pressure weak, North Carolina Museum of Natural Sciences, Residence Inn by Marriott Raleigh Downtown, The Casso, Raleigh, a Tribute Portfolio Hotel, Red Roof PLUS+ Raleigh Downtown - NCSU/Conv Center, 45 more Sheraton Raleigh Hotel deals from $154, Check in anytime after 4:00 PM, check out anytime before 11:00 AM. Conveniently located restaurants include Bida Manda, Big Ed's City Market Restaurant, and Sitti. Traveled with family. Or get re-energized with a swim in our indoor heated pool. The employees were helpful. Free Wi-Fi is available in all rooms of this Durham hotel along with a flat-screen cable TV. comfortable bed, Netflix app on a TV Tatsiana United States of America Excellent location! Which popular attractions are close to Sheraton Raleigh Hotel? Copyright 19962023 In 1968, ITT, a multinational conglomerate purchased the Sheraton chain which was later on named ITT Sheraton. Empower yourself at Sheraton Raleigh Hotel. It was clean, the entire staff was friendly, and the event was very well organized., So I gotta say.Alton at the front desk was the best and most helpful person I have ever encountered working in a hotel.I have been to 47 states and have had to stay at hotels in all of them and this, Approximate prices in USD for a 1-night stay. Claim your listing for free to respond to reviews, update your profile and much more. Just a minute away from Raleigh Convention Center, this 3-star hotel has an indoor pool. College trip.. Guests are required to show a photo ID and credit card upon check-in. Guests with existing Sheraton Raleigh Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. Was told card key would get us out of the parking garage without paying which didn't happen. $$ Venues, Event Spaces Hours: Open 24 hours 421 S Salisbury St, Raleigh (919) 834-9900 Menu Ratings Google 4 Facebook 3.9 Tripadvisor 4 Tips masks required staff wears masks accepts credit cards free wi-fi wheelchair accessible open to all Reviews for Sheraton Raleigh Hotel Safety Document Provided by Northstar Travel Group, $139.00 The hotel has 1 building/tower. Ideally, we'd publish every review we get, positive and negative. After 4 years, they purchased their second hotel, the Stonehaven Hotel in Springfield, MA. Almost anywhere in the world you will find a Sheraton Hotel when searching for a nice place to stay in. A flat-screen cable TV, desk, and en suite with free toiletries are found in all the rooms at the Sheraton Raleigh Hotel. Liked: Staff & service. No Continental breakfast, no free burnt coffee in the morning, just the whatever room. I sincerely apologize and have reviewed with my housekeeping leadership to correct these issues. Please note that all Special Requests are subject to availability and additional charges may apply. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The staff that took care of our conference were top notch. To support the companys continued growth [], Enhancing our Sustainability Initiatives | Welcoming Ryan Butler, PM HOTEL GROUP DRIVES PORTFOLIO EXPANSION. For the best room deals at Sheraton Raleigh Hotel, plan to stay on a Wednesday or Monday. Baltimore, MD 21201 In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. What are some restaurants close to Sheraton Raleigh Hotel? A 24-hour reception and concierge services are available to the guests of the Raleigh Sheraton Hotel. They will bring you a refrigerator, if requested, if they have one. Your bed comes with down comforters and premium bedding. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. That's how we know our reviews come from real guests who have stayed at the property. The preferred airport for Sheraton Imperial Hotel Raleigh-Durham Airport/RTP is Raleigh-Durham International Airport (RDU) - 7.3 km / 4.5 mi Group Hotel Rates (9+ Rooms) Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events. It is situated a short stroll from NC Museum of Natural Sciences, Leonard Hall and Shaw University. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. 421 S Salisbury St Raleigh, NC 27601 919.834.9900. . High floor. No room service menu. The catering group, in particular Ruben, was amazing! It was clean, the entire staff was friendly, and the event was very well organized. Walk to downtown offices, the Raleigh Convention Center and event venues. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Sign up and we'll send the best deals to you. The room was amazing. (We like it cold), The property is gorgeous and located so close to the concert venue, it was perfect!, overall it was nice and it was easy to get to the convention center, High floor. Currently, the company operates over 500 hotels globally, including Asia Pacific, North America, Europe, South and Central America, Africa, Middle East and the Caribbean. This was an uncomfortable situation for two women at night. Then another person from housekeeping came around 9:40 AM . Cleaning person knocked around 10am. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Sound insulation between rooms was great. Something went wrong. One coffee Let me start with the positives. Half of closet taken up by refrigerator. Daughter and I arrived in the evening and valet was not available. Walk to downtown offices, the Raleigh Convention Center and event venues. Feb 2, 2023. Good location with a nice view. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. more. Staff very helpful and friendly. Yes, dry cleaning and laundry service are offered to guests. The property will be renovating from January 3 2023 to April 30 2023 (completion date subject to change). Private party facilities. It was like they tried polishing it but used jelly or something. Whether celebrating a special occasion with family and friends or hosting a corporate event, Jimmy V's Osteria + Bar can accommodate all your special event needs. No magazine, no pen or pencil or pad. Definitely would avoid room service given the number of really good options within walking distance. Janey490000001 Thank you for your response regarding some of the cleanliness issues you experienced while staying at our hotel. Charlie, thank you for providing feedback from your recent stay; I was saddened to learn of the challenges you had at our property; our number one goal is to provide a great experience for our guests and I am disappointed we did not live up to this goal. The Sheraton Raleigh Hotel is located in the heart of downtown Raleigh. Sheraton Raleigh Hotel puts you within a 15-minute drive of North Carolina State University and Crabtree Valley Mall. Hotel chain/brand: We can accommodate up to 600 guests, perfect for your downtown wedding or meeting. For $300+ per night, I would not stay there again. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. To order food please use our online ordering service below: Sheraton Raleigh Hotel 421 South Salisbury St., Raleigh, NC 27601United States (USA)near Exit 299 on I-40 (~1.5mi) View MapReservations: 1-800-760-7718Group Sales: 1-800-906-2871 3.5 Star Property 35.775410-78.640340 +1-800-760-7718 PreviousNext Check availability Average 3.0/5 Based on 785 guest reviews Show Guest Reviews I realized as the elevator does were closing and the open button didnt work I guess bc I didnt have the key and I got sent to floor 1 where I had to ask the nice guy at the door to help me get back to my floor. The buffet and decor in the restaurant were nice. The Sheraton Raleigh needs some caretaking: the aluminum panels inside the elevators were filthy; someone left a stack of hand towels on the floor in one of the elevators; the restaurant upon entry smelled like a sour mop. Upgrade to a high-floor room for exclusive Club Lounge access and . 500,000 square feet of elegant, functional space -- a spectacular exhibit hall, 20 meeting rooms, open reception areas and a stunning ballroom. Over half of this space has natural light with floor to ceiling windows, and two rooms with private balconies which gives your meeting guest a chance to step out for some fresh air and take in the sights and sounds of downtown. The hotel doesn't have a lot of restaurant options to pick up some quick food in the neighborhood and there is no room service . Respect the privacy of others. On an annual basis, PNC Arena welcomes over 1.5 million guests and plays host to more than 150 events including major concert tours and family shows. After their trip, guests tell us about their stay. The experience ranged from very poor (1) to excellent (5).
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