As a 3rd party we do apologize that some of the brokers have not gotten their refunds from particular venues. WebWHO DO I CONTACT REGARDING A QUESTION OR COMMENT ABOUT MONSTER JAM? Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real i ordered tickets in may and the concert is fast approaching. We are awaiting to see if the brokers are able to get a refund from the venue. The tickets are lower cost and affordable. They suck spend the extra 20 bucks and put them out of business! No guarantee we will even get them. WebTicketmaster Customer Service. I tried to go directly to the venues website to get tickets, but every attempt was re-directed to the Ticket Monster site. I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." WebBoth stations are around a 5-10 minute walk away from the designated concert entrances to Windsor Castle. It goes against our guidelines to offer incentives for reviews. Ticket Monster, For Fans, #1 Online Ticket Marketplace where fans can buy tickets to Sports Tickets, Concert Tickets, and Theater Tickets to Events Nationwide. I have requested a refund and was denied. Ticket Monster review purchases are safe and secure. You can help! Refunds will be up to the venue or Rolling Stones organization. I have been waiting over 2 months for the money, but I have received nothing.Order number: 1229573. Very disappointing. Thanks. Contacts Job Department Search Contacts George Hodgson CTO Executive Engineering , Operations 1 email found 1 phone number found Adam Harrison-Friday Director of Operations Director Operations 1 email found Showing 2 of 2 Employee Profiles Number of Employee Profiles 1 They are terrible. Use Ticketmaster, StubHub, SeatGeek, & Vivid Seats before you even think about buying a ticket on Ticket Monster. . To reach Fan Support about your code, follow these steps: Have questions about Ticketmaster Verified Fan? Grace Park Top Ticketmaster Employees Michael Wichser Chief Operating Officer. This Saturday, I try to use it on not new release movie but they said that first ticket is already used (I never used!) Simply click the button below, select the event you want to talk to us about, scroll down and hit the Need help with this order?' Live Chat is only available to customers with an existing ticket order via a computer, tablet or mobile device. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. Have reached out several times for a concert that was cancelled for July 13th, journey and the pretenders, order number 1235416. Learn More. Thanks. It's too risky, you might loose your money. I admit that I was ignorant of how concert ticket sales are done these days. The Ticket Monster Advantage is that the price you see, is the price you pay. You should see this in 3 to 5 business days. Please give my money back , it is unapropriate not reimbursing something that was cancelled of will not take place Please give a target date to give a response, this is taking too long, since April!!!!. I purchased 2 tickets to the Broadway show Frozen. Booking reference is 21672257; Ken Sparks Date of experience: December 15, 2022 Reply from Ticket Monster Jan 9, 2023 We I was told via e-mail by a rep that I should no longer reach out to them about a refund as it floods their system. Headquarters: 165 Madison Ave Rm 202 , New York, New York, The Ticketmaster live sales agent phone number is for fine arts performances and Broadway theatre tickets only. Customer support phone line does nothing and email rep gave me an abrupt "No refunds will be offered" with no additional information. I just spent a tremendous amount of money on seats and they chose to give me the worst options in the block available. I will NEVER EVER use this site again and I recommend Buyer Beware. Email this Business. We live 2 and a half hours away from Syracuse, so we were not driving out there without tickets. Well, the website claims dont worry tickets will be sent one to two weeks prior to the event. They are General Admission Tickets and they are telling me they have 1 hour before the show to get the tickets delivered or I will get a refund! If the show is cancelled then you will definitely see a refund as well. Web308-310 Raymond St, Sale Mon-Fri 8am-5:30pm, Sat-Sun 8am-1:30pm Lovell's Newsagency 246 Wyndham St, Shepparton Mon-Sat 9am-5pm, Closed Sundays & Public Holidays WebIn that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. Consumers complaining about Visit the blog How to Avoid Fake Speculative Tickets for Live Events for more information on how to spot fake tickets. Have tried multiple times to speak with and to find out why they will not refund. Need help with an existing order in your Ticketmaster account? First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Do not ever even contemplate buying anything from these people. Placed an order (#19479128) for Disney World in early Jan. We bought 4 ticket for NBA match NY Knick vs. Detroit Pistons in NY on April 14th, the match has been canceled and we wrote many email to request the refund, theyve never answered and still no refund has arrived. I called AAA and they politely said they don't handle the tickets I have to call ticket monster. When you reach out via phone and email asking for a refund or to receive the actual tickets with barcodes, they ignore you. In that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. Thank You. Think what you want about Ticket Brokers but I actually care about people having a good time - Ticket Monster doesn't! I purchased tickets in May online for a New York Mets game this Sunday. Remember, only Ticketmaster can provide access codes. our trip is about to start! My recommendation is to not use this service ever. TicketMonster also goes by or is associated with the names Ticket Monster LLC, Ticket Monster. I was initially told I could not get a refund as the game was not confirmed as cancelled. Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews. We purchased tickets for Busch Gardens Pre-Pandemic in Feb 2019. As a 3rd party if the concert is cancelled then the customer will get a refund. Find out how we combat fake reviews. Tickets for frozen Broadway my daughters birthday present. Tells you they are fixing the issue then do nothing. They were obstructed view!!!! Web(800) 745-3000 Ticketmaster Automated Ticket Sales (877) 250-2929 Ticketmaster Old Broadway Performing Arts Line (800) 943-4327 ADA Compliant Line for Disabled Ticket The fact that they are a member of the Better Business Bureau is a plus and live chat is available for anyone needing assistance while on the site. Called Ticket Monster the day after the game to address the problem and they refunded part of the ticket. So disappointed in how they run their business. Web29. I purchased Disneyland Tickets from AAA web site and unknown to me they were using Ticket Monster! Never any problems. What a waste of money!If anyone who can help is reading this, my CARE report # is CARE-5995675. However, I could give them away because my name is not on them.really? I purchased four tickets from Ticket Monster. WebHelper tag. _______________________________________________. So five of my friends go from front and center to not even seeing the stage. Before this virus I bought tickets at AAA for Discovery cove park. I searched and could not find info for your company until now! >extra event ticket protection (get 100% reimbursed and 24/7 assistance), >options to pay w/ debit/credit card, PayPal, and PayPal credit (monthly payments), >get 10% off ScoreBig w/ coupon code (welcome10) on your first order. My husband purchased from ticket monster last month and he had no trouble finding the tickets we wanted for the right price. All cpments you can find in the net are really true: This company is either not willing or not able to pay the refund if the event is cancelled. I asked them how can I fix this issue and they said they dont have any idea where I get that weird tickets but contact merchandise I purchase ask them to handle. To reach Fan Support about your code, follow these steps: Visit this form. After no response, I followed up again and got a blanket statement that said be patient we need to confirm the concert was canceled. Trying to use tickets on Cinemark but they said I cannot use it because they said that movie is new released one and that ticket has limitations. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. I ordered the tickets from them and 4 days before the game they call to tell me there was a problem with the seating and upgraded me. If you still can't find the answers you're looking for, our Support Team is here to help. Meanwhile Ive lost my job and a very close family member due to covid19, a family member who was attending the event with me. I love the Ticket Monster Perks site for theme parks and attractions! They were electronic tickets that arrived about 3 weeks after the original purchase. Concert rescheduled due to covid. I didnt know it was a ticket broker until they sent the email with the link to the tickets. Tickets were not delivered until too late to make travel plans. I had tickets for New York Knicks vs Charlotte hornets on 17th March (order number 1223510). Email, Instant Download, and Mobile E-ticket Delivery. I didnt trust anyone on Craigslist so I did some research on other 3rd party ticket sales. DO NOT WORK WITH THEM. Bought tickets for a Yankees game last year and for a while they were communicating with updated info and kept saying that they would respond within 15 days. WebWho is Ticket Monster Headquarters 1 Amphitheatre Pkwy, Mountain View, California, 94043, United States Phone Number (866) 217-4777 Website www.mountainviewtickets.com However, as agreed in the terms of sale, if a show is postponed a refund cannot be given. We are the world in the second wave of Covid, I am sure this show was cancelled. We contact them over and over, they beat around the bush, they say we arent using the email we purchased tickets from (which was my husbands email), this place is a scam. If you have tickets with us you can contact us directly from your order. They NEVER reach out to contact you. Visit Website. WebGo to Ticketmaster.com and sign in to My Account. (833) 769-3955. Can I request a particular delivery type or ticket format? The confirmation email came through, no problem. I came across Ticket Monster, I bought my tickets at a good price. TicketMonster ranks 358th among Tickets sites. I appreciate the thoroughness of the three reps that contacted me on a Sunday! If the show is cancelled then the guest will definitely get a refund. It is a scam. Two weeks prior to concert I am told that five of my tickets are no longer available and they gave me seats behind the stage. Enter your phone number to get your one-time code. WebTicketMonster Phone Number +1 866-217-4777: Customer Service There is only one way to contact TicketMonster, shown above. I tracked my email and found that I purchase from Ticket monster so I email them and they asked me to call their customer service. I found two separate listings for tickets in the same section and row. Username (Email) Password. Will my seats be side by side? Saturday 12:00 AMSat. Receiving an email saying youre on the waitlist means that if tickets remain, we may text you an access code to join the ticket sale. The Nba game I had tickets was canceled and I received an email saying I would be reimbursed in a maximum of 30 days. Order#1203681 from 27.062019 my question is how become the tickets??? What a scam. > 100% buyer trust guarantee, Ticket Exchange by TicketMaster Thanks! order no.1192713, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members.
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