We are all ears for you. Unlock complimentary rewards and exclusive experiences at Arnotts and Brown Thomas. Great product, the kids and us love itWish I had it when I was younger. Combining a stylish audio player and collectable figurines, tonies makes listening to stories and songs intuitive, interactive and fun! (Running time: about 70 minutes)The cuddly animals are 20 cm in size and attach to the Toniebox by a magnet integrated in the audio play chip. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! Shoddy excuse from them and says a lot about the company. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Opened the box to find it didnt work. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Accessory. Purchased for my granddaughter for Xmas via Amazon. If was purchased for a Christmas gift so has only been working since late December approx 4 months. Company Registration Number: 1407, Favourite Children's Songs Playtime Action 2, Favourite Children's Songs: Travelling Songs Audio Play, Favourite Children's Songs: Birthday Songs Audio Play, Favourite Classics: Peter Pan And Other Classic Stories Audio Play, Favourite Children's Songs Playtime & Action, Favourite Masterpieces The Nutcracker Audio Figure, The Three '??? The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. Shipping worldwide (All orders are shipped from the UK!). Code word: Turtle. Ive already ordered a second one for my grandson. United Kingdom England Greater London London Holborn and Covent Garden. Purchased for my granddaughter for Xmas via Amazon. Make sure your information is up to date. tonies offers the world's largest interactive audio platform for children. It has been the best toy Ive ever bought them. She can be wonderfully empathetic. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. WebTonies have made a emotional at times stressful bedtime routine much better. Hey there!Thank you so much for this review, it's lovely to hear how much they enjoy it. I would not recommend at all. No communication, nothing. It's as simple as placing a tonie on the Toniebox, and the audio begins to play. The chip is securely packed and sewn in so that nothing can happen and it is not damaged when you wash the toy in the washing machine. Greater London. The company are just incredible greedy and lazy by putting no effort into this product at all. Dismiss, Shop Updates are usually sent once a month unless there is an important update. Lazy! Plus even relatives are able to get in on the act! They then chose a second one to listen too while having a bottle and settling in bed. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. Companies can ask for reviews via automatic invitations. Ive already ordered a second one for my grandson. Then simply place the Soft Cuddly Friend with audio play on the box. I emailed 3 weeks ago and was told it would take up to 4 weeks. https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. WebFor further information visit us at www.tonies.de or www.tonies.com. Very short sighted on the basis that the mostly costly thing to buy is all the stories. People who are reading this can return theirs.. Hi Sophie :)Thank you so much for your kind review, it's lovely to hear that your son is benefitting so much from this quiet time, and is even able to enjoy some other wonderful activities alongside. I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way. I love the fact I can record stories for them to listen to. WebHeadquarters Palo Alto, CA Type Privately Held Locations Primary Palo Alto, CA 94306, US Get directions Employees at tonies USA Eric Lachter VP Marketing at tonies. Hello Maxine,Thank you very much for this lovely review, it's great to hear how much your little ones enjoying their Toniebox Make sure you sign up for our referral program to get FREE Tonies! He also shows his qualities when it comes to settling the "banana dispute" and making new friends tonies is the innovative award-winning audio system for children aged from 3 to 10 years old. We use cookies to make our services work and collect analytics information. Yes, we are already working on many new ideas, so stay tuned! Ages: 3 Plenty of 1 star reviews and you send the same responses. Anyone can write a Trustpilot review. The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Elephant with Feathers Design Protective film Suitable for the Toniebox. Say helloooo to the Toniebox, the musical storybox made for little hands. Mum had already bought one so returned it as soon as it arrived on 4th March. Please do not put them in a tumble dryer or on a radiator. Suggested companies are based on peoples browsing tendencies. We are all ears for you. The product is amazing but customer service is non existent. It goes against our guidelines to offer incentives for reviews. Hi Claire!Thank you so much for your review, it's lovely to hear from all our Tonie-fans - but we are extremely grateful to our tonies family that have been listening along with us as long as you! Tonies have made a emotional at times stressful bedtime routine much better. They should speak to fairfax and favor. Purchased for my daughter's birthday. We decided to take the tonie plunge after seeing our friends child with one. You can buy the Toniebox on the tonies website or in specialist retail outlets. Easy to set up & operate. tonies uk holborn and covent garden london. Code word: Hedgehog. Happy Kids. Check out these Best Selling Tonies in stock now! Dear Charlene, thank you for getting in touch. They just pop a Tonie on top, My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. WebKatzenworld Snowball Design Protective film Suitable for the Toniebox. Dragon Design Protective film Suitable for the Toniebox, Lion with Feathers Design Protective film Suitable for the Toniebox, Dog & Owl Design Protective film Suitable for the Toniebox, Pony & Girl Design Protective film Suitable for the Toniebox, Tiger & Owl Design Protective film Suitable for the Toniebox, Owl Design Protective film Suitable for the Toniebox, Katzenworld Zelda Design Protective film Suitable for the Toniebox, Elephant with Roses Design Protective film Suitable for the Toniebox, Fox with Feathers Design Protective film Suitable for the Toniebox, Knight on Horse Design Protective film Suitable for the Toniebox, Katzenworld Oliver Design Protective film Suitable for the Toniebox, Katzenworld Catto Design Protective film Suitable for the Toniebox, Katzenworld Snowball Design Protective film Suitable for the Toniebox, Elephant with Feathers Design Protective film Suitable for the Toniebox, Koala Bear with Gitarre Design Protective film Suitable for the Toniebox, Katzenworld Angel Eyes Design Protective film Suitable for the Toniebox, Katzenworld Mao Design Protective film Suitable for the Toniebox, Horse Design Protective film Suitable for the Toniebox. We use dedicated people and clever technology to safeguard our platform. Such a wonderful story teller . Please turn it on to experience the full capabilities of this site. Not acceptable but theyve missed that target anyway. As others have said very very poor customer service and I'm now concerned about this products quality overall. https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. How do I connect the Toniebox to a mobile hotspot? United Kingdom. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. Add to basket. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There are constantly new Tonies being produced which are current for both children + also more educational ones as they develop. Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. It is absolutely appalling service from Tonies and I would not recommend at all, quick to take money for purchases but not interested in resolving faulty items after less than 6 months use!!! Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". Faulty product! Fear of missing out? If you have any questions about the Steiff cuddly toys with audio play, please contact the Steiff customer service. Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. The Toniebox is designed for little listeners to use independently. Find out more about how we are changing the way children listen to audio. We are happy to answer your questions about all relevant capital market topics. Consisting of the Toniebox and the matching audio figurines - called Tonies - the system makes audio content touchable and enables a completely new kind of listening experience: audio play. Sign up for our newsletter and be the first to hear about all the latest news and releases. But maybe a short note on frequently asked questions will help you?
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