Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. Please be advised that as of June 15th, 2022, Internet Explorer will no longer be supported on many Accessible Transfer Requirements Keep them close at hand in your purse or jacket pocket. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. I dont see it listed and would like to know. To learn more about family cruises with Holland America Line here. In these drills, our teams are trained to be assembled, suited up and in place to enter a fire area within minutes of an alarm being sounded. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Up To 30% Off Base Rates With 10% Donated To Susan G. Komen is a great promotion, you can enjoy 10% OFF. Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Almost all convictions (including DUI, DWI, reckless driving, negligent driving, misdemeanor drug possession, all felonies, domestic violence [assault IV], shoplifting, theft, etc.) U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. Zaandam For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. You'll also find ample closet and drawer space, individually-controlled air conditioning, a television for viewing CNN, movies and onboard features. Q: Is the dress code the same on Grand Voyages? For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). No additional deposits will be due until final payment. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. Traveler's checks may be cashed at Guest Services. It is also part of our operating practices that our senior management visits and sails on our ships as much as possible. Thank you for the information. You may also receive arrival documentation from Immigration when arriving at the airport. Take a self-guided art tour, lounge by the pool, practice yoga or work out in the fitness center, or pamper yourself with a spa treatment and indulge in world-class luxury shopping. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. From time to time, guests encounter transportation delays in getting to their cruise ship. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Q With Express Docs, how will I receive luggage tags? Q: Are a jacket and tie required for men? The program has an open door policy, which means participants may come and go as they please. PLEASE NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the child's parents. One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. ESTA eligible guests will need to print and carry their ESTA application response as it will need to be presented at the pier along with your passport. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Holland America's new refer-a-friend program lets past guests earn future cruise credits by referring friends and family to make a new cruise booking. Thus, you must be able to handle your supplies if you bring your own. Hello, we didint realize when booking that only 2 out of the 3 of us are getting the have it all? A We will not charge document reissue fees for Express Docs. Q What are the benefits of having Express Docs? Travel Partner Friends & Family Rate program is not available to groups. However, you can make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. If desired, CPP may be purchased at time of deposit or at any time prior to the date on which cancellation fees begin to accrue. My cruise is in January 2023 and do I need to purchase by a certain date? Staterooms J1067 and J1063 have a step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Click the blue link and that will open the Boarding Pass to print. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. 3.) If you are looking for some of the most spacious and comfortable ships at sea, award-winning service, exquisite dining, extensive activities and enrichment programs and compelling worldwide itineraries, you've come to the right place. Click the Privacy tab. If you've purchased a Holland America vacation package or hotel accommodations you will find information in your documents. More details on these new, time-saving enhancements and answers to Frequently Asked Questions (FAQ) are listed below and in the attached F&F Enhancements FAQ document. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure. Fees: Holland America has three wireless internet packages on offer. includes unlimited non-alcoholic beverages and bottled waters 500ml and under. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. 49 0 obj <> endobj For a current listing of the daily volume soft caps, see the Internet Plan Selection page. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. 'o$Z$H9RGkDpl;~.P8N9siJN9:sT%Ha=yIO"VI z?c? To order Greenhouse Spa products online, visti. Those looking for some casino action can find games for all levels of experience as well as complimentary lessons. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. In other words: I dont want to book a dining experience and then be charged for it additionally. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (prices are found in your stateroom directory). A You will receive any necessary luggage tags for your land tour while on your tour. Cancelling your cruise/ cruisetour booking for any reason will cancel any air bookings associated with the cruise/cruisetour booking, and fees will be applied if applicable. Our kids menu includes favorites such as pizza, chicken strips and mac and cheese, as well as salads, soups and fresh fruit. To arrange special meals, please contact the Ship Services Department at 8005411576 at least 60 days prior to departure. *Flight Ease offers two booking options: Flexible Fares - For those who want greater flexibility. NLV typically runs its course in 24-48 hours without serious or long term health effects. Leave the cooking, cleaning and stress behind and join us on an unforgettable cruise over the holidays! At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. Please print this page and give it to whomever you wish for dialing instructions. Packages are non-transferrable and non-refundable. All adults of legal drinking age for the respective itinerary that are booked in the samestateroom must also purchase the package. Staffed with professionals, the tranquil Greenhouse Spa & Salon invites guests to embrace sensory indulgence on a luxurious cruise vacation to remember. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. Children are welcome in any of our dining venues. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. At some point in your travels you may experience an emergency. Friend and Family is an internal benefit for friends and family of HAL employees. Infants must be at least six months of age at the time of embarkation. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. Please note that this is a U.S. government regulation over which Holland America Line has no control. Any changes will result in the cancellation of the entire air booking. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. You may purchase these in advance of your cruise or after you embark. 80 0 obj <>stream Telephone: Shore to Ship Automatic Identification Systems (AIS) that enable our ships to be located and identified should there be a communications failure. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Guests should indicate on this form which foods may potentially cause a severe reaction. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. SPECIALTY DINING: Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Is there a charge for meals or do you order off the menu as you would do in the other non-premium dining areas? Please also include your name, booking number, ship and sailing date. What behavior is expected from employees and their guests with regard to the Family & Friends Program? Enjoy all the benefits from our Quench and Signature Packages and more! Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Q Is it possible to check in for both my travel companion and myself at the same time? Your Daily Program will list times and locations. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. All other questions and concerns regarding air arrangements should be directed to your travel advisor. After you select the pages you would like to print, click on the OK button to complete printing. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". Any changes will result in the cancellation of the entire air booking. A passport is still the preferred document. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Requirements for your voyage may be found on Holland America Line's website or by calling your travel advisor, Holland America, or a visa advisory service. Learn more about this unique Dutch celebration and prepare to get your orange on. Kitchen exhaust fire-suppression systems. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Guests are kindly requested not to share their reduced rate with other guests aboard Holland America Line ships. You will also be able to request tours on the ship at the shore excursion office. Click here for complete details on plans and full terms and conditions. On a Holland America Line cruise, you do what you want, when you want. devices. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. You can also read the, Passenger missing after going overboard from Quantum of the Seas, AIDA Cruises Launches New Employer Branding Campaign #PlaceToWe. Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost. We remain optimistic that out approach on future sailings will become more flexible. Art Tour podcasts are available on every ship to guide you in your journey to discover the art onboard your ship. What can I do to get them printed? The rate is $US7.95 per minute and billing begins at the time specified. Posted November 5, 2018. seadayfan. Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Please note that you must register for an account in order to save your signatures and signed documents. Yes, youll find a range of experiences to suit the interests and activity levels of everyone in your family. Holland America Line does not discriminate against individuals on the basis of disability. You can go deep-sea fishing in Cabo San Lucas. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Limitations apply. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. Holland America Line has a comprehensive plan in place which has generally proved effective in limiting the spread of the illness. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. And if your child is celebrating a birthday on board, ask our dining crew for a special, personal-sized cake! We are pleased to offer Flight Ease, the easiest way to book flights for your cruise vacation. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. And on New Years Eve we ring in the New Year with festive dining, sparkling wine toasts, live music and dancing its truly a Dressy Night to remember. Consider purchasing durable tags that can be used for your vacations for years to come! The luggage tags are clearly marked with your ship name. Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. Our staterooms and suites come in an array of sizes and configurations to fit your family. For help finding your ideal . Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. Not registered yet? For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Click the Remove All Website Data button to delete all cookies currently stored by Safari. Health Protocols page and FAQs. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Travelers who have not obtained ESTA approval should expect to be denied boarding on any air carrier bound for the U.S. OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). If the current available price exceeds the original airfare, the guest must pay the additional charge. The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. Q: Can I wear shorts in the main dining room? Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Express Docs are a more environmentally friendly option. Share and review this information prior to leaving for your vacation. Park 'N Fly offers discounted off-airport parking rates through the Park 'N Fly Network offering service from more than 65 major airports nationwide as well as Port Everglades, Florida. The Current View and Current Page options allow you to print just the page that is pictured to the right.You may also select specific pages you would like to print by typing the page numbers in the box next to Pages.For example if you just want to print pages 2 and 3. Attn: T. Kimmel Holland America Line 300 Elliott Avenue West Seattle, WA 98119 Pre and posts hotel packages are now available to Family & Friend bookings. Choose from 2 elegant designs: Luggage tags can be found in your document wallet that you received. When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. To add our Cancellation Protection Plan to your new or existing cruise booking, please call us at 18779324259. Can I add Have it All to an existing reservation? By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. If you plan to bring a service animal, you must call ourGuest Accessibility Dept. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-286-3294.*. Please keep these available for check-in. Be sure to advise that you are traveling with Holland America Line and that you are traveling by sea. Their contact information is listed below for your information. Rarely. In addition, Holland America Line will honor any pricing or amenities that your traveladvisor extends in addition to your onboard offers. Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. Place them in a carry-on bag or keep them with you so you can access them easily. When submitting proof of eligibility, please provide the names and booking numbers of airline/GDS employee, eligible participants and non-airline companions traveling. If you do not currently have a Holland America Line account, please click Register above. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. Nearly all of Holland America Lines worldwide itineraries are eligible for EZpay, as long as they are not within the final payment deadline. We recommend that visitors to Holland America Line websites who require screen reader software use specific combinations of screen reader and browser. Each employee must first verify that nominated Family & Friends are not already booked on the intended sailing. Fully Accessible Single Side Approach Rotterdam, The Netherlands Should you have further questions please contact our Guest Accessibility Department via email atGuestAccessibility@HollandAmerica.com. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. . Our extensive and award-winning shore excursions program helps you make the most of your time in port and provides you with the best transportation and guide services available. A separate email is sent for each booked guest. Holland America Line is no longer able to provide complimentary wheelchair assistance for any purpose other than embarkation, disembarkation, and emergency situations. Click the box and an alert will appear saying the following pop-ups have been blocked. Holland America Line ; Friends and family casino offer Please Read: COVID-related Discussion. Menu items from the daily menu are also available in half portions upon request. Ambulatory Accessible Full payment for air reservation is required at the time of air booking. Hi there. The Quench Beverage Packageincludes unlimited non-alcoholic beverages and bottled waters 500ml and under. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. On Dressy Nights women usually wear a suit, cocktail dress or gown and men wear a jacket and tie, dark suit, or tuxedo. Can you confirm my understanding? More sharing options. Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. It's your choice. Dial 18009935483 (US). Travelers' diarrhea (TD) is the most common illness affecting travelers. However, some needs require adequate time to prepare for a guest's arrival. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. Open your web browser and type Login.com. Where do I get the current offers and forms to apply for the Family & Friends Program? Visit LoyalToYouAlways.com for the list of eligible sailings, updated every two weeks. Our highest priority is your health, safety and peace of mind. Dean Holland, 34, was riding Headingley in the Leading Teams 3YO Maiden Plate (1000m) at Donald about 1.30pm on Monday when his horse Headingley ducked sharply and fell as the field neared the . These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. The Express Docs notification arrives electronically approximately 45 days before departure (after your final payment has been made). Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Important: Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. Featured Image Credit: Holland America. Infants must be at least 6 months of age at the time of embarkation in order to sail. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. We strongly recommend that you register your valuables with Customs before leaving home. Portable cribs will be supplied with sheets and a blanket and do not require bumpers, as they have mesh siding. This should be done well in advance of travel at a Customs office near your home. Within Holland America Line Navigator, choose Connect to Paid Internet from the selection options. The way to complete the Holland America FNC form online: To begin the blank, use the Fill camp; Sign Online button or tick the preview image of the blank. 5.0. Also, is there onboard testing required for Canada stop? The new enhancements offer: New Online Applications . Benefits include health, dental, vision, HSA, FSA, 401k, Employee Stock Purchase Plan, Family and Friends Cruise Privileges, and Employee Space Available travel program. Some airlines charge for seat assignments. As a courtesy, Holland America Line provides some information as to necessary travel documents and visas. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit! When does the crew appreciation Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. 3rd/4th rates: same as double occupancy rates or promotional 3rd/4th rates, depending on which is lower . To ensure our websites are as easy to use as possible we incorporate assistive technology including Accessible Rich Internet Applications (ARIA). On sailings that require other vaccinations, such as Yellow Fever or Malaria, it is important to obtain your vaccinations in time for them to take effect (6-8 weeks) prior to sailing. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. Holland America Line recommends 7- to 10-day cruises for traveling families. Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. Please make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Surf (most popular): $24.99. A Yes, check the 'All Guests' button, then click the 'Continue' button. On longer cruises, such as transoceanic, South America, Asia, South Pacific or Hawaii voyages, infants must be a minimum of 12 months of age at the time of embarkation. Cruises feature extensive on-board enrichment programs and activities every day. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. HAVE IT ALL what would the cost be for 3 person in the room. A After completing Online Check-in, your Express Docs will be displayed. Flight Ease delivers what cruise travelers are looking for: specially negotiated low prices; a convenient, worry-free way to book air travel; late-arrival protection; the freedom to change your flights with no change fees; and you can earn frequent flier miles with participating airlines. When will my credit card be charged each month? After you make full payment, we reserve the right to pass any price increases to you for charges resulting from increases in airline fuel or other surcharges or government-imposed taxes or fees.
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