mercari ship on your own option. All you need to do is take this shipping code to the nearest UPS Store. Making shipping even easier. I'm so confused as to what I said wrong. If youre overwhelmed by the process of shipping out your items for sale, weve got you covered. The post office is now telling my buyer they need to pay to get their package and my buyer didn't have cash on them so the post office wouldn't give them their package. I show you step by step how to use a shipping scale,weigh your item and enter item shipping weight on mercari.Dont have a Mercari Account Yet? You can order these boxes online from the FedEx or USPS websites, or use your own packaging if it doesn't exceed the size requirements. How To Ship On Mercari | Avoid Shipping Fees!! - YouTube To edit your Ship from address in the app, go to the Order Status page and tap Edit beside your address. The cost of the new label will be deducted from your list price. First, you select who pays for shipping when you list an item on Mercari. Mercari lets you ship using any boxes that meet their size and weight requirements. Make sure you choose a shipping option that includes insurance, like USPS Flat Rate. lumbo484 4 yr. ago It was USPS dr_jr_president_phd 4 yr. ago The worst-case scenario is that the package will be sent to the closest hub by the buyer but the buyer must pay the postage difference in order to receive the package. Having trouble finding your return label? You can then create a new shipping label. The first and best-case scenario is that you will get a bill later on from the post office. Compare discounted rates from USPS, UPS, FedEx, and 250+ global couriers at a glance. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. Scan this QR code to download the app now. Shipping 596. Buyer wants me to reduce size of package to trigger lower shipping Outcry over New Mercari Shipping Fees Comment down below.Be sure to subscribe,like and comment.Scale that I useUSPS Postal Scale- Best Scale I have ever hadWeighs items up to 25lbshttps://store.usps.com/store/product/shipping-supplies/usps-25lb-usb-postal-freight-scale-P_843031Any Shipping Scale will be okay as long as you guys understand how to use it. Mercari Pack and Ship is only available if youve decided to pay for shipping. You can save money on your next Mercari shipment with Easyship. Once your item sells you will be provided with a printable shipping label to print at home and secure on the package. In order to avoid any package weight discrepancies in the future, make sure you invest in a shipping scale and a measuring tape. I shipped an item and I estimated the weight because I didnt have the scale. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. The package may also be sent back to you until you pay the postage difference, causing a delay for your buyer. To calculate the volumetric weight of your package, youll need to find the total volume. With Mercari Local, your item will be picked up from your doorstep and dropped off at the buyer on the same day, with no need to exchange cash or meetup. Prepaid shipping is best for small and medium packages make sure your package is under 50 lbs and no larger than 45 in length and 20 in width (packages exceeding these weight and size limitations may result in an additional surcharge). Or you had to guess because you didnt have a shipping scale then. You can offer your buyer a discount on the shipping difference or additional discounts for the inconvenience. If you choose to do this, make sure to let your buyer know what the new tracking number is. After a return is approved, the seller has 24 hours to confirm their return address. Made a sale on Mercari? For most items, you have the choice of Mercari's standard shipping option, or Priority Shipping. Can't find the label? When shopping on Mercari, you can choose a preferred shipping option for the items you purchase. So what are your options if your package weighs more than the label? Once your iPhone sells, Mercari suggests a list of shipping boxes that correspond to the size and weight of the item. Get instant access with volume-discounted shipping rates. But make sure you get a new shipping label. 2022 MERCARI SHIPPING LABELS EXPLAINED (HOW TO) - YouTube Maybe those old scales at home are inaccurate or you make a simple miscalculation. Well, it depends. Our rates come directly from courier services at up to a 70% discount, meaning theyre usually cheaper than Mercaris. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Many sellers may be afraid to lose the sale doing this. open a conversation window with them. Register for free and get some of the best prices on the market for your online stores logistics needs. Now its time to send the item to the buyer. Flat rate shipping Shipping mistakes happen. So how does Mercari shipping work? If the post office bills your customer, your buyer will not be happy. Sellers in Alaska and Hawaii may only ship via USPS. If you realise before the pick-up that your package is overweight, contact our customer support team for advice. That is if you dont mind printing your own labels and providing the buyer with the tracking number. And you only pay a 10% sales commission plus minor shipping fees. This means youre free to use your own boxes and packaging. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Prepaid labels offer a single price for shipments to and from any US state (excluding Hawaii or Alaska) using the top carriers UPS, USPS, and FedEx. 85. r/Mercari. The shipping would also cost more than what my buyer paid. So I sold a pair of jeans and accidentally picked the <1 pound option when I should have picked the 1-3 pound option. Go to My Page > My Listings > Edit > the item > Activate. Your second option is to ship the item on your own with a valid tracking number. mercari ship on your own option. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. The package will not be collected if it is clearly overweight. If youre shipping internationally with Mercari, global shipping platforms like Easyship can help. If the actual package weighs more than the label, the best thing to do is to explain to the buyer and have them repurchase the order after you cancel it. We also provide our insider top tips for . As of January 22, 2023, USPS Regional Boxes were discontinued. and our There are a couple of outcomes that can happen from doing this. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); Like shipping any other underweight package, you are responsible for the postage difference. Here are some common questions when using online platforms to sell. With Mercari's standard shipping option, your item will arrive in 7-14 days and you can track your shipment as soon as delivery starts. So if you have a shipping label through a commercial rate such as ones used by Mercari and Etsy, you will be paying a retail rate, which is higher. Mercari lets you ship in one of three ways: Mercari Prepaid and Mercari Pack & Ship are certainly the most convenient options. So I let my buyer know (she agrees to the plan) then go ahead and cancel the sale thinking that that will make the turn around for the repurchase quicker and that it will mean more of the buyers funds won't be tied up in this purchase than necessary for long. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari Review: What I've Learned After $28,000 in Sales - DollarSprout 1099-K Reporting and Disclosure Information. Especially if the buyer is supposed to pay for shipping and the shipping cost difference will significantly reduce your earnings. If you ship an overweight package, you risk losing a lot of time and money. I feel terrible about it and I messaged Mercari support. If you choose to send the package without paying the price difference, be prepared for a warning from Depop in addition to getting a bill from the post office. I picked the wrong shipping weight : r/Mercari - Reddit But don't worry, How To Pack & Ship An Xbox (With Pictures). The package will be sent back to the sender. If you choose to ship an item using your own label, youll need to provide a valid tracking number. Skip to Main ContentSkip All Utility Navigation I have buyers telling me that if I reduce the size of the package - or just leave it off - the shipping will drop to something far more reasonable. Its smart to consider the cheapest shipping rates when deciding how you want to ship. English Espaol Customer Service My USPS Go to USPS.com Site Index. Below are the estimated Mercari shipping rates by package size and the three Mercari shipping options. Mercari Seller Review | How it Works & What To Expect - SideHusl I reach out to my buyer who apologizes and says it was her mistake and updates her address on mercari. Packing materials add bulk and weight. This is where a shipping scale comes in handy. Scan this QR code to download the app now. Scan this QR code to download the app now. Read more about the benefits we can offer for your online marketplace. Set wrong Weight for shipping what do I do? : r/Mercari - Reddit A good option would be the free shipping boxes provided by top courier services. There's no fee to list items. I have wrong weight on the shipping label of the parcel. The beauty of this online marketplace is that listing an item is free. 'In honor of imnotlegolas for starting this subreddit.'. If you find that your package is overweight, you can buy a new shipping label on your own. The shipping fee will be deducted from your Mercari balance. The easiest way to fix the postage difference without contacting the buyer is to pay the difference in postage at the post office yourself. Save up to 40% Save with discounts on flat-fee standard and economy shipments. If you already tapped Confirm shipmentor to make any other changesyoull need to cancel the order (Refund buyer button). If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. Should I tell someone or will Mercari just take away some of my profits from the sale? Privacy Policy. You can reprint your shipping label in the app by tapping Profile > Selling > In Progress > the Item, then tap "View Label." The longest side cannot exceed 45 and the length plus width combined cannot exceed 108. See Forever postage stamp prices and other postage rates. Can I just tell them it weighs more than what the label says and pay the difference there? Mercari needs to have better policies about this and not just go by USPS tracking. If you want to protect your package while in transit, you can purchase insurance through your shipping carrier. How to Sell on Mercari (2022 Update) From Pennies to Plenty Apparently, "everyone does this on Mercari" - I believe that trying to pull a fast one on the USPS, or FedEx or UPS is not just wrong but can result in charges on the back end if you get caught. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the actual package weighs more than the label, the best thing to do is to explain to the buyer and have them repurchase the order after you cancel it. Feel free to use Easyships rate calculator when picking between Mercari shipping options. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. While some people may think of adding stamps to cover the postage difference, keep in mind that you will be paying a retail rate with this option. Mercari shipping boxes come in three sizes: small, medium, and large. The maximum weight for Mercari Pack and Ship boxes is 150 lbs. Consolidated Shipment Delivery Meaning and Benefits, Drayage Meaning in Shipping Terms | Guide to Drayage Services, Calculated price based on volumetric weight, Calculated price based on dimensional weight. If you havent tapped Confirm shipment, you can edit the weight class and your Ships from address. In the next section, we show you how to find the cheapest rates. Returns 584. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. You can also find it here. Make sure the weight class you select includes the total weight of your item with packaging. If you shipped it via USPS and it gets caught, the post office will charge the seller the difference in postage owed. Mercari's prepaid label gives you all the benefits. So, I made a stupid mistake that resulted in me being out my payment and the item I was selling and on the chance that another seller might do the same I thought I'd share my experience (also maybe to vent a little about mercari's unhelpful support). Does anyone know what will happen? Your second option is to ship the item on your own with a valid tracking number. So, A few days after I sell a pair of pants I get a message from Mercari that there's a shipping issue and when I check up on usps tracking (I used Mercari's shipping option) they say that the item is being returned to sender because of an incomplete address. Make sure that the order is updated with the new tracking number and message your buyer so theyre aware. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Service 672. Sometimes you list items with the intention to change the weight at a later time. USPS postage rates offer low-cost mailing and shipping prices for domestic & international customers. Imagine you sold an iPhone on the Mercari mobile app. This is the preferred option for many sellers since it is the sellers responsibility to accurately provide shipping costs. 166. However, about a week later my buyer messages me that the pants have gotten to her after all. Mercari recommends the cheapest shipping option based on the item weight and size provided in your listing. If the buyer is paying for shipping and you need to change the weight or dimensions you can either cover the additional cost yourself at the post office, or cancel the transaction and edit the listing so the buyer can repurchase. But in some lucky cases, the post office doesnt catch the weight difference at all. Here are the steps for using Mercari Pack and Ship: Mercari lets merchants ship any way they like. With Easyship, you can save nearly 20% off Mercari shipping rates. For more information, please see our USPS will either return to sender or require COD. Mercari shipping 101: How to choose the best option Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. The cost of the new label will be deducted from your list price. Make sure that you communicate with your buyer and clearly explain the mistake. The Japanese version of Mercari is limited to those who have domestic Japanese addresses, while the US version only ships within the US. Heres a quick primer to make things easy so you can declutter, list, and get paid quickly. Show more Is Mercari Legitimate? Priority Mail is also only insured to $50, as opposed to Mercaris $200. How can I edit the shipping options after my item is sold? - Mercari Or you can take the package to the post office and pay the additional shipping fee. The post office is now telling my buyer they need to pay to get their package and my buyer didnt have cash on them so the post office wouldnt give them their package. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-box-4','ezslot_5',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); While it may be convenient to use Mercari shipping, they do require you to enter the package weight and dimension correctly at the time of listing. This will help us confirm the items delivery and make sure you get paid on time. TL;DR: if you have shipping issues never cancel sales before the item has been returned to you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The package size must be less than 45" (longest side) x 20" (second longest side). How To Avoid Shipping Charge Corrections | UPS - United States New comments cannot be posted and votes cannot be cast. Cancel the item by tapping Refund the buyer on the bottom of the Order Status page. The UPS Store associate uses the code to package and ship the product on your behalf. Smaller weights can get through, but if it's a lot, like yours, it won't. chichix4 2 yr. ago I had that happen with a UPS shipment and the ups store wouldn't let me pay the difference in price and told me mercari would have to handle it on their end. While it can be inconvenient to have to buy a new label, buying a new label can be the best option. With Mercari Prepaid, a prepaid shipping label is emailed to you following the sale. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Will the courier collect the parcel? This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Packages are limited to 150 lbs with a maximum length of 45, and a maximum width of 20. You can also use Easyship to insure packages up to $5,000. Any package over 45" in length may attract an additional handling surcharge up to $90. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. Prepaid labels offer a single price for shipments to and from any US state (excluding Hawaii or Alaska) using the top carriers UPS, USPS, and FedEx. Your Mercari shipping rate is determined by whichever is greater: the actual weight or the shipping weight also called the volumetric weight. The package will be collected but a surcharge will be issued. Which is. For more information, please see our In most cases, the simplest solution is for you to divide the contents of the overweight package into two separate packages and to book another order for the second package. I understand now that I definitely should have waited to cancel the sale until I actually got the pants back, but I'm still frustrated that support cannot figure out any way to help remedy this situation when both me and the buyer are trying to fix it. I screwed up here and should have taken them back, but reaching out to 10 different buyers and potentially losing sales or quick shipping marks seemed like it was worth the risk. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items pretty much anything that you can ship. If you shipped via FedEx and they catch it, I believe they bill Mercari directly and Mercari will eventually send you a warning email to be more careful. I picked the wrong shipping weight So I sold a pair of jeans and accidentally picked the <1 pound option when I should have picked the 1-3 pound option. If you'd prefer not to have to ship anything, try Mercari Local. New comments cannot be posted and votes cannot be cast. If youve already tapped Confirm Shipment, youll have to cancel the transaction and reactivate the listing for the buyer to purchase. Mercari shipping services are limited to those who have physical addresses in these countries. For orders that qualify, its even easier than Mercari Prepaid. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business.